ABOUT US
THE MOST LOVED RUG STORE

Home of Scandi-Boho
RUGS YOU’LL LOVE
Welcome

We are Rug Love, “The Most Loved Rug Store”. We are very proud to lead the way and blaze the trail others follow. In just a short time we have disrupted the market and set a new rug Industry yardstick initiating change. Our innovations and approach are widely adopted and consistently embraced across our industry. Always a step ahead we have ushered in numerous industry-firsts and now widespread best practises which cements our position as the standout destination of choice for today’s Rug Lover

The Rug Love Difference:

In 2021, Rug Love unveiled the UK’s first “Augmented Reality” Rug Visualiser, eliminating the guesswork and allowing you to preview all our rugs in your own space. We remain the only UK rug store in 2024 offering this advanced AR technology.

We are the first rug store to offer 3D product image visualization for all our rugs, providing an engaging and interactive way to remove purchasing uncertainty. By combining AR and 3D technology, we provide immersive, real-world product visualization. This is all to help you make the perfect rug choice.

Our Customers Love Us: Don’t just take our word for it. At Rug Love, we’re not just about selling rugs; we’re about ensuring every customer finds the perfect piece for their space. And it seems we’re doing something right! Our satisfied customers have shared their homes with us through more than 1,500 Photo reviews, each rating us a sparkling 5 stars.

In 2020, we became the first rug store to introduce Klarna, Clearpay, and Laybuy payment options, offering you a convenient and flexible solution.

As one of only a few rug stores, we proudly hold a 5-star Trust Pilot rating setting us distinctly apart from others. Unlike some rug retailers, all our Trust Pilot reviews are completely authentic and genuine, written by real customers. It is easy to see our personal commitment to the customer journey is unmatched in the industry.

Always Free Delivery, No Minimum Spend Required. Our pricing is transparent: what you see is what you pay, with no surprises during checkout. We take pride in our clear and transparent approach, which sets us apart from others.

Rug Love offer the Original “Price Match Promise” within the Rug Industry. You won’t get it cheaper Full Stop. We’re proud of our competitive pricing, standing out as one of the best-value online rug retailers. If you find a better price elsewhere, we stand unique and are the only rug store that offers an automated price match feature. Just submit your request on any product page.

Simple Automated Returns: No need to go through the hassle of contacting us :)Transparency: We pride ourselves on being upfront and transparent about potential return costs, setting us apart from others. Our process is streamlined for your convenience. Say goodbye to the inconvenience of waiting around for return references and authorization. We take pride in being the first rug store to introduce an automated returns process designed for your utmost ease and a seamless experience. We have tried to make our return process as simple as possible, providing comprehensive guidelines which set us apart. Many retailers simply provide the return address and leave the rest to you. We have tried to cover every scenario to make the process as easy as possible. In fact, we provide the most comprehensive details of any rug store and have tried to cover every scenario. While returning large bulky items will never be 100% fool proof, we have striven to provide as much information as possible.

Pre Orders: As the very first rug store to provide live pre order due dates, we provide you with real-time information on the expected dates of pre-ordered items. By providing live pre-order dates which are updated hourly, we aim to enhance your shopping experience and provide you with accurate information about when your selected rug will be available for delivery.

Deposit Option: As the sole rug store to offer this option, we take pride in presenting you with a convenient and flexible solution. With our exclusive 20% pre-order deposit option, you can secure your desired rug without the need for a full upfront payment.

We are the first rug retailer to incorporate AI-assisted support, capable of delivering immediate responses to a wide range of inquiries, including complex ones. This ensures you receive the information you need swiftly, without the wait typically associated with traditional customer service. If you can’t find what you’re looking for, our dedicated customer support is here to help. We promise a response to all inquiries within 3 hours during business hours.

To improve your shopping experience, we’re the first & only rug retailer that provides a detailed breakdown of each colour in our rugs. At Rug Love, we pride ourselves on offering superior product descriptions and specifications that most rug retailers overlook. At Rug Love, we go beyond generic colour labels found elsewhere. We are the only rug retailer that provides a detailed breakdown of every shade present in each rug, helping you make a more informed buying decision. While most retailers simply describe a rug as ‘cream’ or ‘grey,’ we ensure you know exactly what tones and variations are included, allowing you to find the perfect match for your space. We include an in-depth breakdown of all colours and shades in each rug, along with material, pile height, pile weight, texture, pile type, and backing—ensuring you have all the details needed to make the perfect choice. We also lead the industry in showcasing in-situ user-generated content (UGC), being the first rug store to widely incorporate real-life images from Instagram and hundreds of our creators. we showcase more customer photos, Instagram shots, and in-situ images than any other rug retailer. This allows you to see how our rugs look in actual homes, providing a more genuine and accurate representation. Additionally, Rug Love is the only rug retailer to offer an AR rug visualiser, helping you preview how a rug will look in your space before you buy. We also provide more in-situ images—taken by us or sourced from Instagram—than any other rug store, ensuring a better visual representation of each rug.

Need Some Inspo? Shop The Look From Your Favourite Influencers. we’re the first rug store to bring you the opportunity to shop directly from Instagram and TikTok! Now, you can easily shop the looks showcased by your favourite influencers.

We’re thrilled to announce that Rug Love is the first UK Rug Store to introduce a Carbon Neutral Shipping Option. You can join the fight against climate change by shopping at Rug Love.

Discover “Unloved” at Rug Love. Within the industry, we were the first to initiate offering rugs a second home as part of our sustainability efforts. Save up to 70% with our “Unloved” Collection. Shop up-cycled, Save money, Save The Planet. Big savings on returned & good-as-new products.

Introducing the first rug store ambassador programme, Partner with us for unique collaborative opportunities, perks and commissions. Get access to a detailed Tracking Dashboard & Promotional Tools. If your followers are passionate about home interiors and staying on-trend, the Rug Love ambassador program is for you.

With over 40,000 rug lovers already in our community, we’re proud to be one of the largest rug-centric accounts on Instagram with our approach becoming the rug store benchmark. By joining our Instagram community, not only will you be at the forefront of the latest rug trends, but you’ll also have exclusive opportunities for collaborations, giveaways, and a chance to win exciting prizes. Dive into our world of rugs – follow us on Instagram today.

How to apply Rug Love coupon codes?
Step1: Find your Rug Love Coupons, discount codes on this page or Coponeer and click “GET CODE” button to view the code, then click “Copy” and the coupons, discount codes will be copied to your phone’s or computer’s clipboard.
Step2: Go to Rug Love then select all items you want to buy and add to shopping cart. When finished shopping, go to the Rug Love checkout page.
Step3: During checkout, find the text “Promo Code” or “Discount Code” and paste your Rug Love coupons, discount codes in step 1 to this box. Click “Apply” and your savings for Rug Love will be applied.

Q: What if the Rug Love promo code or deal is unvalid?
A: It may be that the applicable time of Rug Love for that promo code goes to the end. Please select another option to save and be quick next time.
Q: Why can’t I use a promo code for my purchase at Rug Love?
A: The Rug Love promo code will have a date and be used for eligible items. Make sure your code is valid and hasn’t expired yet.
Q: How many items can I include with a Rug Love discount code?
A: Usually, Rug Love doesn’t limit the number of items customers have to buy to enjoy discounts. However, they will lay down conditions on the value of your order to be eligible for applying discount codes of Rug Love.
Q: Can a Rug Love coupon code be added later if I forget to apply it at checkout?
A: No, it can’t. If you forget to apply a Rug Love coupon code at checkout, you cannot do it later. The only way not to miss it is to redeem it to another order.
Q: What conditions are required to get free shipping for Rug Love order?
A: The condition for getting Rug Love free shipping is described on the offer description. If the value of your order is at least equal to the required value, you can enjoy free shipping.
Q: Can I give my Rug Love exclusive code to someone else?
A: If Rug Love requires you to provide email at checkout to use the exclusive code, you cannot give it to another. Check how many orders the coupon code can be applied and plan to save.