We speak English and 中文. We will be glad to answer all your questions about new products, orders, delivery. So you are welcome to ask anything you want to know or clarify. If you have no time or prefer not to fill in forms online, feel free to call or WhatsApp us, and we will prepare your order for you.

Due to high amount of visitors during peak shopping hours our response could be delayed. We wish to provide you the best customer support and therefore please be patient, your every question will be answered ASAP.

If you have a gender preference for a Sales Assistant to enhance your in-store shopping experience, please don’t hesitate to let us know. Feel free to contact us anytime.

If you are interested in a wholesale purchasing for your business, please contact us here:  wholesale@taketoys.hk 
See more details about wholesale on this page

How to apply TakeToys coupon codes?
Step1: Find your TakeToys Coupons, discount codes on this page or Coponeer and click “GET CODE” button to view the code, then click “Copy” and the coupons, discount codes will be copied to your phone’s or computer’s clipboard.
Step2: Go to TakeToys then select all items you want to buy and add to shopping cart. When finished shopping, go to the TakeToys checkout page.
Step3: During checkout, find the text “Promo Code” or “Discount Code” and paste your TakeToys coupons, discount codes in step 1 to this box. Click “Apply” and your savings for TakeToys will be applied.

Q: What if the TakeToys promo code or deal is unvalid?
A: It may be that the applicable time of TakeToys for that promo code goes to the end. Please select another option to save and be quick next time.
Q: Why can’t I use a promo code for my purchase at TakeToys?
A: The TakeToys promo code will have a date and be used for eligible items. Make sure your code is valid and hasn’t expired yet.
Q: How many items can I include with a TakeToys discount code?
A: Usually, TakeToys doesn’t limit the number of items customers have to buy to enjoy discounts. However, they will lay down conditions on the value of your order to be eligible for applying discount codes of TakeToys.
Q: Can a TakeToys coupon code be added later if I forget to apply it at checkout?
A: No, it can’t. If you forget to apply a TakeToys coupon code at checkout, you cannot do it later. The only way not to miss it is to redeem it to another order.
Q: What conditions are required to get free shipping for TakeToys order?
A: The condition for getting TakeToys free shipping is described on the offer description. If the value of your order is at least equal to the required value, you can enjoy free shipping.
Q: Can I give my TakeToys exclusive code to someone else?
A: If TakeToys requires you to provide email at checkout to use the exclusive code, you cannot give it to another. Check how many orders the coupon code can be applied and plan to save.